News Releases

Adrienne Arsht Center for the Performing Arts of Miami-Dade County Builds a Mobile-First Environment With HPE-Aruba End-to-End Network

One of the World’s Leading Performing Arts Venues Replaces Cisco-Meraki to Improve the Mobile Experience for Visitors, and Boost Productivity for Staff and Performers

Tuesday, November 8, 2016 5:00 am PST

Public Company Information:

"Our users are always vocal about the Wi-Fi and more specifically, about the need to have good Wi-Fi when they are in our Center and the surrounding areas"

Aruba, a Hewlett Packard Enterprise company (NYSE:HPE), today announced that the Miami, Florida-based Adrienne Arsht Center for the Performing Arts of Miami-Dade County is deploying an end-to-end HPE-Aruba network to bring an enhanced mobile experience to guests, as well as a more secure and productive workplace environment for its staff and performers. Replacing its existing Cisco-Meraki network and deploying a full suite of Aruba access switching, HPE datacenter and core switching, wireless and security solutions, the Center’s goal is to deliver a mobile-first experience for up to 5,000 users connecting to its network regularly.

Now in its 11th season, the Adrienne Arsht Center hosts approximately 500 events each year in its flexible, state-of-the-art spaces including performances, meetings, receptions and educational events. In addition to hosting numerous theatrical and performance events including the largest jazz festival in South Florida and the biggest flamenco festival on the East Coast, the Center offers free programming for the local community and an arts education program that serves nearly 30,000 children annually.

James J. Thompson, Assistant Vice President, Information Technology for the Adrienne Arsht Center, noted, “As a nonprofit, we have a very small IT staff, so the ability to have an easily managed, end-to-end network is critical for us. We’ve had a great partnership with HPE over the years and seeing the capabilities of the combined Aruba and HPE portfolio made our wireless vendor choice a simple one.”

Spread across two city blocks, the Center was an early adopter of wireless technology and sought to give ubiquitous coverage to its entire staff, visiting performers and guests, across both indoor and outdoor areas. For its highly mobile staff including event managers, production workers and stagehands, most of whom use tablets and are rarely at their desks, the Center’s primary goal was to ensure secure and reliable connectivity across all areas.

For visiting performers and show producers, the Center wanted to provide a way for them to stay in touch with loved ones, connect back to their offices and remain productive. Finally, for patrons, the Center wanted to deliver an enhanced mobile experience, allowing guest access for Internet, email and social media posting, and to provide mobile ticket sales.

The Center had used a Cisco-Meraki infrastructure for wireless connectivity in the past, but needed to modernize their network to encompass both indoor and outdoor areas and support the increased demands from its varied users and emerging applications. The Center had also used HPE for its data center networking solutions, so when HPE acquired Aruba, the benefit of having a single vendor, approaching a single-pane-of-glass for management, made their upgrade decision easier.

The Center utilizes HPE 5900 switches in the core and Aruba 2920 switches at the edge of the network. To upgrade the wireless network, the Center worked with channel partner, CSPi to deploy more than 100 Aruba 802.11ac access points for both indoor and outdoor use. An Aruba Platinum Partner, CSPi Technology Solutions (NASDAQ:CSPI) is a master systems integrator specializing in wireless and mobility solutions.

With the new infrastructure in place, the Center is also providing an enhanced experience for all visitors including the broader Miami community. In addition to accessing the Wi-Fi inside the Center’s four main performance spaces and their respective box offices, guests and visitors can also stay connected in the Center’s outdoor areas. These include the outside dining spaces of the Café at Books & Books, and the popular Parker and Vann Thomson Plaza for the Arts that hosts numerous outdoor events including a farmers market each Monday.

Said Thompson, “We have new condo towers near us and foot traffic is increasing. We have TV crews who like to film commercials in our Parker and Vann Thomson Plaza for the Arts, given its location in the heart of downtown Miami. And we get people visiting the Café at Books & Books who may just want to have a cup of coffee and use their laptop or phone to do some work. We’re committed to fostering this kind of community environment, so being able to extend the Wi-Fi across our outdoor areas was key.”

Although the Café at Books & Books and Brava by Brad Kilgore, the center’s on-site restaurant, are managed by third-party vendors, all of these facilities rely on the Center’s Wi-Fi network for connectivity as well as credit card transactions. The box offices all use the wireless network, along with tablets and credit card scanners, to sell tickets and conduct other financial transactions. Thompson noted that supporting these kinds of Point-of-Sale applications with robust security and PCI compliance were top of mind when they selected the Aruba wireless solutions.

The Adrienne Arsht Center is already preparing for the next phase of its mobile-first network rollout, with plans to deploy Aruba’s AirWave network management and ClearPass Guest for secure onboarding of visitors’ mobile devices to its guest Wi-Fi network, as well as Aruba’s Mobile Engagement Solution including the Meridian App Platform and Aruba Beacons. With the Mobile Engagement Solution, the Center will have the platform it needs to create its own mobile app allowing patrons to take advantage of such features as indoor navigation, accessing detailed and interactive information about the Center, its events and performances, proximity notifications and in-app ticket sales. The Center also hopes to leverage the Wi-Fi network to deliver open captioning and other programs for ADA needs.

“Our users are always vocal about the Wi-Fi and more specifically, about the need to have good Wi-Fi when they are in our Center and the surrounding areas,” said Thompson. “We need to make sure that we continue to offer secure and reliable access and most importantly, keep up with the increasing demand from our patrons, guests, performers and staff.”

About Aruba, a Hewlett Packard Enterprise company

Aruba, a Hewlett Packard Enterprise company, is a leading provider of next-generation networking solutions for enterprises of all sizes worldwide. The company delivers IT solutions that empower organizations to serve the latest generation of mobile-savvy users who rely on cloud-based business apps for every aspect of their work and personal lives.

To learn more, visit Aruba at . For real-time news updates follow Aruba on Twitter and Facebook, and for the latest technical discussions on mobility and Aruba products visit Airheads Social at .

Multimedia Files:

Preview image
Adrienne Arscht Center for the Performing Arts of Miami-Dade County is building a mobile-first network with HPE-Aruba. (Photo: Business Wire)
Preview image


Aruba, a Hewlett Packard Enterprise company
Pavel Radda, +1-408-419-0294
Senior Director of Corporate Communications
LSH Communications for Aruba, a Hewlett Packard Enterprise company
Lori Hultin, Principal, +1-818-879-4651